Quote:
Originally Posted by Zeke
Sometimes a "thank you" is all that is needed. I get worried when people pile it on.
Of course you can always survey your recent customer.
"Is there anything that we missed or could do better in your estimation?"
"We'd love to work on any future projects if we've earned your repeat business."
and so on.
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I agree that a phone call thank you is an important part of this.
It was a custom plating job for a 906, zinc that would look like it was done in 1967, collection loved it including the owner. They are already sending more.