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Possibly the best selling tech they have, the service managers job is to convince you to spend, I absolutely would call them on it, recommend he gets some proper training. I have done this at a BMW dealership when the car was in for a warranty check and the tech tightened the wheel bolts to about 200ft lbs, they supplied me new bolts, never went there again.
Send a email to the sales manager telling him you are not impressed with the service team, and will have difficulty purchasing a car there again, at least that way somebody up top will hear about it.
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Last edited by 908/930; 06-09-2021 at 11:48 AM..
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