Generous return policies are not some charitable thing that businesses do for the benefit of their customers. It is a strategic decision; that people will buy more knowing that they can return it and most will not. And they will. Once upon a time, maybe 25 years ago, I bought most of my clothes at The Gap. They would take absolutely anything back in return with no questions asked and I bought more stuff with the idea that I could return it if I changed my mind.
I've never shopped at a Costco, I joined last year because I had to in order to return/exchange a car battery, (actually two), and haven't made my maiden voyage into the place yet. It looks like a level of hell that I haven't experienced yet and do not want to...I don't need to stock up for picnic for 300 people and the lines and general crush of humanity is not my cup of tea. Some day I will check it out, now that the pandemic is basically over here. Probably catch TB in the place, lol.
