[GH85Carrera]

IT loves to just start from scratch and reimage and be done with it, and not figure out the real problem. I understand that it might take a lot longer to figure out a problem, and time is money.

At the last photolab job I worked at we had a $400,000 printer system from Kodak. It used IBM computers on Win NT, and a large RAID and Noritsu processor and Kodak scanner and control heads. It was complex, and if one little data file was corrupted, it would crash. The operators loved to just stop working, and call Kodak tech support and they would go through the process of reloading from scratch, and then all the setup files and it was hours of wasted time, and expensive.

I figured out the one file it was reading and grabbed a copy of it. I then wrote a short batch file that would restore that file. I put it all on a floppy drive (remember those?) and told the operators, if it crashes, just put in the floppy, reboot the computer. When you see the message I added from the end of the batch file to remove the floppy, reboot and all is fine. The boss thought I was a genius. The operators hated me, they preferred to sit on their butt, and reload the system for several hours.

I made three copies of that floppy. I gave two to the boss for his office and showed him how to do the fix. The operators kept loosing the floppy. He would haul out his, fix the system, and put it back in his office. I showed him how to do a disk-copy and he had to do that many times.

Back in the day when everyone got prints of their photos. The olden days.