|
I ordered my Land Cruiser directly from Toyota, not through a dealer. A perk of my job I suppose...
The manger of the local dealer was a complete d-bag about the whole experience. I had been working with a sales guy for a while as I was on the fence and he called me when one came in (that was already sold) so I could come look in person.
When mine came in they called me with the price $10K more than I was paying and then when corporate Toyota called them, it was an honest mistake. They tried buying it from me, delaying getting it to me, the whole time throwing the salesmen under the bus.
I went in and the manager pulled me aside and he flat out told me at the price I was paying the sales guy was getting $0 commission and the dealership was not making any money. I showed him the invoice that had more than enough to cover the paperwork and dealer prep. He backed down at that point.
In the end, I wrote a check for it, and then wrote another check for the sales guy because I thought it was BS he was getting punished. I had zero issues giving him some $, he earned it.
It would have been easier had I been able to take delivery online just like I ordered, but the state makes that not even possible.
My online selling experience with Carvana was awesome and I would do it again.
Bill
edited to say for once cocker and I agree on something.
|