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GH85Carrera GH85Carrera is online now
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Join Date: Nov 2007
Location: Oklahoma
Posts: 86,148
Garage
Customer appreciation

Several weeks back I used the state's web page to renew two tags, one for each of my two cars. Easy peasy, quick and easy, no need to leave the house. The renewal stickers came in the mail and I applied the stickers a while back. The mail fee is $2.50 and I can't drive there for that cost.

In Oklahoma we don't deal directly with the state DMV for tags, we have a series of "tag agents" that deal with the public. It is free enterprise and of course they get a cut of the "fees" and it works great. Tag agents understand we (anyone with a car) will go to a place that is nice, well lit, smoke free, fast and easy over a smoke filled DMV type of environment like some agents.

I use a local agent when I have to go in person, and they are always fast and efficient. They have a nice parking lot, a pleasant atmosphere, and friendly demeanor. The fee is fixed by law so they can't charge more or less than the fixed rate. Even when I used the internet I had to pick a tag agent to get the cut of the fee. They are the ones that actually put the sticker in an envelope and print out a new registration and mail it to me. They included this letter as a thank you.



Maybe a slight bit of an exaggeration, but it nice to know my business is appreciated.
__________________
Glen
49 Year member of the Porsche Club of America
1985 911 Carrera; 2017 Macan
1986 El Camino with Fuel Injected 350 Crate Engine
My Motto: I will never be too old to have a happy childhood!
Old 09-16-2021, 07:15 AM
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