[Por_sha911]

Chris Sirianni typed four words in capital letters, hit print and taped the message to the front door of his restaurant. The printout said simply: "BE KIND OR LEAVE."

Restaurants and others in the hospitality business have long espoused "the customer is always right" and "all are welcome." Now, many are rethinking that philosophy thanks to a surge in toxic customers and poor behavior.

Mike McNamara, who founded the Hog Island Beer Co. in Orleans, Mass., posted a message on Facebook, along with hashtags #thecustomerisnotalwaysright and #goodvibesonly, telling customers who don’t have "good vibes" to "please find another place to spend your money."

"To the 97% of y’all who are awesome—thank you. To the remaining 3% of you, your mother called and she has a bar of soap for you to chew on."

He decided to say something publicly after a man in a large group became belligerent, badgering a teenage hostess to seat the party at an unavailable table. When Mr. McNamara intervened, saying the group would have to leave, he recalls the man asking, "Who the hell are you? I’m not done with her and I haven’t even started with you." Mr. McNamara responded that he was the owner. The group left.

https://www.foxbusiness.com/lifestyle/restaurants-hotels-push-back-uptick-customer-complaints