[matthewb0051]

I find Discount Tire hit or miss. It may be down to which location I visit though. There are two (actually 3) about the same distance from me. Of the two I use, one is a little older and closer to a not great part of town. The other is new as is the stuff around it and it seems to be better.

Usually when I'm unhappy it is because they do the exact opposite of what I asked. For example, last summer I asked them to not mount the rear spare to the back cargo door of my daughter's Land Rover because the tire cover has to go on first and I wanted to do that part myself due to its age and a little dry rot. Get there to pick up and the dang spare is mounted to cargo door. Just extra work for me and those things are heavy especially at the mounting height. The guy was trying hard though, "we thought we would save you the hassle of mounting it".

My wife reminded me a few weeks ago ... 'you are dealing with guys that just graduated from High School'. Not in a disrespectful way just that I should adjust my expectations as they are all pretty young. This was after the guy couldn't figure out how to get in my 20 year old Range Rover cargo area and left the driver's door open when he finally got the spare out. I went out a few minutes later and there is the driver's door just wide open. Meanwhile the latch for the cargo area is on the cargo door...

All that said, I will take Discount Tire any day over NTB. ANY DAY