Quote:
Originally Posted by RANDY P
I hate visiting Discount. Discount Tire is a high-pressure sales org- every time I go in there they have to give this long-winded doom and gloom speech about the importance of tires. Couple that with the horrible work ethic and attitude of today's typical 20-something it's just a crappy experience. Such a hassle walking in there.
rjp
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Don't forget about the 'certificates' that magically appear on the bill. They don't even bother to ask.
I just bought a spare tire for my son over Thanksgiving. They actually put the certificate on my bill for a spare that will hopefully never see the pavement. So why would I need road hazard 'insurance'? This was after I told the guy it was a spare.
I really wonder just how many customers ever use the certificate warranty. Or for that matter even understand what it is and why it was on their bill.