|
In Vino Veritas
Join Date: Dec 2010
Location: Waiting in vain
Posts: 1,116
|
All the time. Especially on small items. The return shipping would negate the resale value...
I have just gone through sending a Samsung TV in for repairs through them--I had an extended warranty so the shipping was on them. The TV was repaired and returned very quickly, but when I unpackaged it the corner was crushed and the TV was now ruined (dropped by the UPS driver). I reported it, shared some photos though email, and was issued a full refund on a TV that I purchased over two years ago.
__________________
Todd
'85 3.2 Targa/'87 951/'04 C4S Coupe
"Nothing Ventured, Nothing Gained" Thomas E.
|