[tdw28210]

Not sure about the rest of the country but I imagine it is the same everywhere. The last mile of delivery is effectively done by what amounts to a local franchisee - not full blown FedEx employees. I learned this when a $1200 tool that was supposed to have been delivered and signed for by me never showed because the driver actually stuck it in the mail box. I called FedEx telling them no dice on the delivery and was patched through to a local FedEx guy who "owned" the routes that covered my property. That may help explain the less than stellar service for some of us and the crazy tracking results we see. I've had packages from all the major services (USPS and DHL being the worst) be scanned and re-scanned for days at local stops. For me, UPS is the best in terms of deliveries. Not sure, but I don't think UPS sells their routes.