Quote:
Originally Posted by Baz
I'm not a tech person so sorry if these are dumb questions but....
1. What exactly went wrong?
2. What caused this to happen?
3. Does this happen also on a regular basis to all forums?
4. If so, do other forums have tech staff assigned to monitor 24/7 and they just stay on top of it - and we don't?
5. How come these things weren't happening when Wayne was the owner? I mean - not like they are now anyway.
Thanks - just curious.....
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1. Any number of things, nearly impossible to know without access to the system.
2. See 1.
3. Yes and likely for the same reasons. What are those reasons? See 2.
4. Yes and no, maybe , depends.
5. They happened but the forum was also Waynes baby and he understood the value so for many years it was just him keeping an eye on things and when they happened he addressed them outside of "normal working hours"
Really impossible to know what's happening on the tech side.
The board runs on vBulliten 3.8.7, current major version is 6 so the board is running on really ancient architecture by industry standards. Could be lack of maintenance. Could be the people charged with maintaining the infrastructure are green and lack experience or commitment.
I suspect there is no dedicated tech crew. For the most part vBulletin should just run with regular maintenance but minimal oversight.
But this is a big board, lots of users and a lot of activity. That makes things way more complicated.
Ideally you would have a minimum of two people (+ a 3rd junior backup) whose primary role was taking care of the board who would also provide other IT services during idle time, when the board is behaving properly as it does 95% of the time.
Add in hardware and other soft costs and a board this size with a dedicated team could easily cost $100k a year to run.
And that's where the pencil pushers show up.
Let's be honest, are we going to abandon the board over these random service outages?
No.
And they know it.