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I dropped off a car that had a ridiculous number of door dings when I picked it up a rental. I commented on it, and they said not to worry about it prior damage had been recorded. When I dropped it off, they were making noises like they were going to charge me for damages. I told them the car was like that when I got it, and that I would be happy to resolve it in court if they would like.
I played the lawyering up card immediately and they lost interest. If I ever rent a car with damage again, there will be a video on youtube the day I pick it up.
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She was the kindest person I ever met
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