Quote:
Originally Posted by Rick Lee
I was returning a car in Munich once and the place was so slammed they just had a sign out that said park, leave the keys on the seat and they'll email the receipt. I was pretty nervous about that, but never heard from anyone about it.
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happened last week at Denver airport with Hertz. the employee, in stilted English, said "leave key and go" I asked "what about a receipt?" he said "email"
I made sure to photograph the drop. I complained in the Hertz follow-up emailed survey and they actually responded, apologized and sent me a link for receipt.
I rent a lot of cars--worst was 3 years ago in Key West when Budget claimed I never returned the rental and I received a certified letter indicating it was overdue(by a month). Took a few phone calls to get that sorted