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Registered
Join Date: Apr 2001
Location: Linn County, Oregon
Posts: 48,951
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Quote:
Originally Posted by rfuerst911sc
Please clarify: the new parts that they tried as part of the diagnosis that didn't solve the problem did they leave them installed ? Or did they swap your old parts back in when the new parts didn't fix the issue ?
If they left all the new parts installed then maybe negotiate a reduced rate based on they didn't fix the issue and its been 10 months . And tell them you will pay for one service call .
If they want to be considered for your future business they should be willing to negotiate . Remember just like you they are in business to repair equipment and in this case they didn't/couldn't .
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Good post... 
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"Now, to put a water-cooled engine in the rear and to have a radiator in the front, that's not very intelligent."
-Ferry Porsche (PANO, Oct. '73) (I, Paul D. have loved this quote since 1973. It will remain as long as I post here.)
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