|
First thing I would do is request an itemized list of charges broken down by each part and each labor visit. Otherwise they may claim its all labor or all parts....
After you get the itemized list, decide what you think is fair.
Good will to keep a good relationship with them? Why? They left you high and dry and then billed you for their incompetence. Build a good relationship with the guys who had it fixed in 2 hours.
__________________
--------------------------------------
Joe
See Porsche run. Run, Porsche, Run: `87 911 Carrera
|