[ARad]

It happened to me when one of the guys shipped my front bumper and it went MIA for a couple of months while it was right under my nose when it was delivered within a week from the shipper and they did not even bothered to info me it arrived right on the spot. After a numerous fruitless phone calls to GH HQ with no answer and finally caught one of the guys at my local GH station who gave me the drop off zone location address and drove nearly one hour across town and only learned it was at another location a few miles down the road - it was dirt no name street thru gated/fence around private property - i.e. LOST and FOUND trailer hub - went there, and it was just like a shack full of "stolen" packages scattered all over outside - like over flowing river packages from the trailer hub to the ground, and one of the crew had to scour thru out all of scattered boxes inside trailer and outside - physically one by one, flipping over boxes on the ground trying to find the label on my package. I told them it can't be missed for the front bumper is a very large long box since I showed pic of it - good thing that shipper took a pic of the box before sending it to me as a proof exactly what it looked like.
Within an hour, the crew found it, I loaded up in my car and left in angst - vowed never use GH again.

NOTE: They blamed "coronavirus" caused and changed the system two yrs ago...don't believe it since it went smoothly like a sail before CV with large packages arrived right on time everywhere.

In my opinion, I think they are doing it on purpose to collect all supposedly "lost packages" and wait a "thirty days" of no claims by anybody - So they can open the contents in the boxes and sell to whoever to recoup the "lost" revenues. Not good and they are probably "crooks in cover" since the change delivery methods two yrs ago.