[ben@benlovejoy.]

This is why I use a one-man independent (factory-trained, ex-main dealer).

Not only do I not get ripped-off, but he is a genuine enthusiast and will happily spend time discussing options, making recommendations that suit the way you want to use the car, etc.

As an indication of what it's worth to me to have a good independent, he lives about 100 miles from me, but I use him for everything ...

There's no doubt that DIY has to be best if you're mechanically inclined. If, like me, you're not, then a good independent is the next best thing.

Ben