Quote:
Originally Posted by ErVikingo
I use the app. The problem is when I "add account" Outlook returns the following message:
"Something went wrong and Outlook couldn't set up your account"
The account is now an " Exchange" account.
My app is updated as of last week, it runs GMail and icloud accounts without a hitch.
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This is the problem with "Outlook" being a service and an app.
Office 365 is not Outlook the email service. It's actually Exchange.
When you first try to add the account to the Outlook app you should be able to simply type in the email address and autodiscovery should do the rest.
If autodiscovery does not work that generally means your provider has not set the proper TXT records in DNS.
If you are running Advanced setup then you should be choosing either the Microsoft 365 option or the Exhange option.
Are you getting those options?