[masraum]

If you're talking about service, it depends upon where you make most of your calls.

We've been with T-mobile for >20 years. I've always had good luck/service with them. I went through a period, maybe 10-15 years ago, where customer service wasn't great until you escalated. But for the last 5 or more years, the customer service has mostly been excellent. Nine times out of ten if I need to call to ask a question or make a change, I get someone in the US. Occasionally, I get someone over seas. In those cases, they are very polite and mostly get done what you need. It may take a bit longer. I think that's because of the language barrier. they sound fluent, but I don't think they always fully understand.