Quote:
Originally Posted by porsche tech
When my wife and I bought our first house (1972ish), she bought a top of the line "Lady Kenmore" (or whatever it was called) washer and dryer from Sears. The guy came out and installed, left and my wife was all excited to do her first load of wash in the new machine...wouldn't go past fill mode. Called Sears back and they said a week to 10 days to get someone out to look at it. She complained and they finally sent some one. He checks it out and says needs a new timer. Gets on our phone and finds out it'd be a week to 10 days before a new timer was available. Wife says, well then, bring us a new machine. Guy gets back on phone and reports it will be a week to 10 days before a new machine can be had. Wife says load them both up and take them away, we don't want them. Then she went to a local appliance store and bought Whirlpool (who I think made Kenmore) that we had for probably 30 years.
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When I bought me first house in the early 1980s I said I wanted to buy it on November 1st, we shook hands on the deal. Two days before the closing, the water heater started leaking. So he had to pay for the new water heater. He called Sears to replace and install the new water heater and left the warranty pack on the kitchen counter.
On November 10th I woke up in for the first time in my own house. I went to take a shower and the dang hot water was not there. I check the water heater, and the burner was off. I managed to get it lit, and waited for the water to heat up, and got a shower and took a shower. The next morning, same issue. I called Sears, and they sent out a guy to replace the sensor (thermistor?) and it worked after that.