A post started by NY65912 got me thinking about the frustration I’ve been having with my last 2 HP inkjet printers. . .
https://forums.pelicanparts.com/off-topic-discussions/1128327-inkjet-spill-clean-up.html
BOTTOM LINE: What home printer do you recommend?
Backstory: Or more like a rant.
Maybe 8 years ago I bought a HP 8620 printer from Costco. It worked great, printed well and I never had a problem with my wireless connections. Two years ago planned obsolescence kicked in. I got an error that HP the print head was defective. That is a plastic box that you put the four ink cartridges into then put the entire assembly into the printer. Replacement print heads were $170. I bought the printer originally for $150. Online videos how to clean/fix the HP8620 print head did not help.
So I bought a new HP 8025 Office Jet. Since day one this printer gave me trouble. One minute it works, the next it doesn’t. Uninstalling and reinstalling the print drivers were a common activity. Wireless connections were unreliable. I ran an Ethernet cable under the house to the printer thinking a hard wired connection would resolve the problem. NOPE. I called HP since the printer was under warranty and their reply (from overseas) was the 20 foot Ethernet wire was too long and the printer needed to be within 6 feet from the router. Yes WTF!?
Then the document feeder stopped working. I called HP warranty support. During a video call I noticed a piece of the feeding mechanism broke off and jammed the internals. The overseas representative saw me discover the piece of plastic jammed inside. He told me to remove it and try document feeder scanning. The feeder worked and he declared the piece of plastic was a piece of shipping plastic I failed to remove. Which it was not since it
1) Was not orange
2) Had a part number stamped on it
3) Obviously was used to guide paper in the document feeder.
4) Was not listed or illustrated as a shipping piece to be removed in the set up instructions.
So no warranty replacement.
I’ve had it with this POS printer and HP.
What home printers are you guys using?