[dtw]

I had an entire tub at a place; they were doing more damage than good. Their attitude got progressively worse until we settled into shouting matches. One day I called and said "don't do any more work, I'm coming to pick up the car". They said "OK, you want to set up an appointment to pick it up next week or something?" .. . .to which I said "No, I'm in the truck now with a trailer behind me and two guys next to me. I'm coming to pick the car up NOW..."

Quick and surgical increases the chances of being painless.