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One other thing, which I think is an imperative with young employees, especially engineers: We mentor them on how to build slides and present their ideas, the pitch deck as it were.
We then let them brief their work to the customer, not the entire brief, just their role in the presentation. I always brief the customer in advance on what we are doing to teach our young folks. 99% of the folks we deal with are completely on board.
We also let them watch significant management meetings as a back bencher in the conference room...flip slides, take detailed notes for Minutes, etc.
The only way to get comfortable presenting complex ideas is to build, practice, rehearse and get some off-Broadway chops.
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1996 FJ80.
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