[ramonesfreak]

Been using Amazon since it arrived on the scene. Probably spent a hundred grand over the years - thousands of packages

A have had some instances where they say the package was delivered but in fact wasn’t. Most likely delivered to wrong address. I’ve always been refunded

I’ve also experienced receiving packages that were torn open and no product inside. Was refunded.

I’ve experienced ordering small parts and stuff like solder that was suddenly undeliverable and have always received a refund

My only beef with Amazon is that over the years they have made it increasingly difficult to figure out how to make a claim for a refund. My knowledge of how to do this has evolved along with their evasive tactics but for someone like my old mom, forget it