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A year ago, I ordered a Furminator for brushing out my dog. It arrived as scheduled, worked as advertised, no issues whatsoever.
A month or two later, I received an email from Amazon stating they've become aware that the vendor I received the Furminator from "may" have been selling cheap knock-offs. Because of this, they were refunding the cost of what I paid, asking how I would like to receive the funds: Amazon Credit, refund to my card on file, etc.
I now have, what seems to me, a legit Furminator, for free. THAT is good customer service, IMHO.
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84 944 - Alpine White
86 Carrera Targa - Guards Red - My Pelican Gallery - (Gone, but never forgotten  )
One Marine's View
Igitur qui desiderat pacem, praeparet bellum
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