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What?!?!
Join Date: Mar 2002
Location: Could be either Blountville Tenn or Mesa Az
Posts: 4,541
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I’ve been writing Service Records for nearly 30 years. I never ever, not once, began with “Customer states…”
Mine usually begin with “Customer reported…”. Or Physician, Technologist, maybe Site Manager. But never “states”.
The former just sounds off. Wrong tense, poor grammar or something. It just sounds lazy.
Maybe cuz mine are reviewed by the FDA. 🤪
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