[Zeke]

I think the solution is to call to cancel your service. They will turn you over to a customer retention person that will do anything to keep you. They get paid for performance.

I recently switched internet providers. When I called Spectrum to get a better deal the guy said no soup for you. So I called the competition and had installation within 48 hours. I then called back and told S to disconnect. They shifted my call and the lady would do anything to keep me.

I asked if she would have me call the new service and come rip it out after one or two days? I said don't be ridiculous, you had your chance because on the first call I had asked for a CR person and was denied. She kept on. I could feel her job slipping away as she became more desperate.

Sorry babe.