View Single Post
Jeff Higgins Jeff Higgins is online now
Registered
 
Join Date: Mar 2004
Location: Higgs Field
Posts: 22,777
Like many small (possibly one man?) businesses, he can either make parts or talk to you guys. The more needy, entitled customers he has sucking up his time on the phone or via email, the less parts he has time to make.

Years ago an old friend was one of the most sought after (and over booked) gunsmiths in the industry. He made it abundantly clear to any and all prospective customers that he was perennially way, way behind and simply could not take the time to answer every phone call or email. Could be a year, or two, after ordering something or sending something to be worked on.

On the second premature "where's my stuff?" inquiry, he simply cancelled the order or sent the customer's stuff back to him. He was good enough, and therefore busy enough, to be able to afford to do that. His reputation was well known in that respect. Just be glad Rebel Racing has not reached that point as well. You guys may yet succeed in driving him to it, though. Keep up the good work...
__________________
Jeff
'72 911T 3.0 MFI
'93 Ducati 900 Super Sport
"God invented whiskey so the Irish wouldn't rule the world"
Old 07-19-2023, 08:04 PM
  Pelican Parts Catalog | Tech Articles | Promos & Specials    Reply With Quote #59 (permalink)