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GH85Carrera GH85Carrera is online now
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Join Date: Nov 2007
Location: Oklahoma
Posts: 86,146
Garage
As far as just the customer service thing in general, Valentine One is at the top of wonderful ratings.

On my trip to Palm Springs this summer it was often 107 or hotter, and in the car it would be 140 degrees. My rear view mirror fell off, and I have my V1 mounted to the factory mount, attached under the mirror. When it fell off, it broke the mount for the V1.

I sent them an email and asked the price to get a new one. Their reply is we will ship one out to my house, no charge. I replied that would be great, but I am in California on a vacation trip, and would really appreciate having it shipped to my hotel so I can have it for the trip home.

They shipped to my hotel, to my attention, 2 day shipping, all for no cost. Now that is great customer service. I had to buy a scraper, and the rear view mirror glue. Careful scraping of the glass, and the puck to get it clean, put the drop of glue on and hold the puck in place for a minute. I let it dry overnight, and it held just fine. The Valentine 1 was mounted back in place, and all was fine. It was stupid hot out there working on it all but I got it done.
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Glen
49 Year member of the Porsche Club of America
1985 911 Carrera; 2017 Macan
1986 El Camino with Fuel Injected 350 Crate Engine
My Motto: I will never be too old to have a happy childhood!
Old 09-27-2023, 11:03 AM
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