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I had a very bad experience with a Toyota service dept years ago. I complained in person at the time and got nowhere. I wrote an email to the GM and got a phone call the next day. He hooked me up with a refund, a remediation service call at no charge and a free service.
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Si non potes inimicum tuum vincere, habeas eum amicum and ride a big blue trike.
"'Bipartisan' usually means that a larger-than-usual deception is being carried out."
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