Quote:
Originally Posted by unclebilly
I try to buy local but my time isn’t free. When I go to a local small business and they either don’t have what I need so I need to buy elsewhere or online, or I have to deal with some clueless idiot to get what I need, it turns me onto online suppliers. What small business and local suppliers can do to differentiate themselves is awesome customer service and knowledge- when they don’t do this, I spend my money online.
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+1000
So far this month I've gone to the local
HARDWARE store twice and come back empty handed.
No line cleats - in a
hardware store!
I looked for, and finally asked about, a 3/8 slip hook. Nobody in the store even knew what it was. They had a display of chain hooks with the hooks hanging from long pegboard hooks. There were two rows of every size. It looks to me like the display had space for both kinds, but someone stocked it all with grab hooks because they didn't know what a slip hook was.
I can go on line and find what I need in less time than it takes to drive into town and not find it.