[bob deluke]

Like Zeke says, stay quiet but keep your eyes open. You’ve been armed with plenty of info from the board to have a pretty good idea of what’s going on. I wonder if the techs are NATE certified? Years ago, I had my techs attend Carrier and Trane tech schools to learn how their equipment should be serviced including understanding a psychometric chart to properly charge a system. At least the hvac owner is standing by his installation and hopefully the issues will be resolved. Best of luck….