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My agent always matches online pricing, and sometimes does better. She also gets us upgrades, lounge passes, and looks after my air miles.
Where I live if an airline goes bankrupt and you booked direct, you are out of luck. If you book with an agent your money is refunded. Small chance of it happening, but not zero.
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"A machine you build yourself is a vote for a different way of life. There are things you have to earn with your hands."
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