Wondering how you guys feel about my experience today.
I went to lunch with a friend at The Habit Burger Grill today. While waiting for my to-go order, my friend started looking at my receipt and noticed that they charged me for a "staff Tip". He questioned me as to why I left a tip and I said I had not. In fact, I gave my credit card to the cashier and never saw the transaction (wasn't looking) and they never asked me anything.
Although $4.19 is not a lot of money, I find it outrageous that they would add a tip to my order without even asking me, not to mention it was a to-go order.
I didn't say anything at the time as there was now a line and so I decided to go another route - I cancelled the entire transaction with my credit card company and then filed a complaint with The Habit and explained that I have cancelled the transaction.
Any comments?
Vern
