|
Glad some of you have good customer experience..
Mine was pathetic...
- my account is unusable due to OTP locked by hackers attempting 15 logins
"yes, let us send you an OTP to change your password, oh wait we cannot"
- yeah that's why I'm calling you.
"oh well you need to wait 24 hrs then"
-what if they do it again? I can never get unlocked?
"let's hope they do not...or get up at 12:15 am and beat them to it"
Brilliant support. I seriously considered not renewing prime (coming up) for $130+, but ... they have some decent shows I do watch. Bezos is probably licking his eyeball in satisfaction.
|