[Jeff Alton]

The few times we have ordered from them (SM), always good service. We found them easy to get a hold of. But, like I said, only a few times as we buy where they buy, but they may have actually had better access on a few parts, as we are in different countries.

ALL of these E-Commerce websites, this one we are all on as well, use warehouse API data to show inventory. Very few online retailers have much in stock. In fact they have a very small percentage of what they advertise as "in stock" actually physically on a shelf in their own brick and mortar building....

I can advertise anything I have in stock on my shelfs as "ships today". Anything my WD suppliers have locally I can advertise as "in stock ships today", because I will have it in 30 mins. Then if one of my many out of town WD's has it, I can advertise it as "ships in 24 hours" as I will have it tomorrow. And If I have to get it from the Porsche/BMW/Audi etc warehouse I can advertise "ships in 3 days" as I will have it in that time. Part has to come from Porsche/BMW/Audi/MB in Germany? I can advertise that is ships in 8 days, as I will get it on a VOR shipment in 7 days.

Any part for any car, this is how it is done.

But to do it properly is a massive investment, hence why we are still working on the back end of our webstore (for 2 years) before we launch it.

Cheers