Quote:
Originally Posted by Jandrews
Dang, that's a bummer, Mark.
I have a similar TEC grill (G Sport) and love it. Certainly not cheap, but one of the finer things in life to appreciate and enjoy.
Please post many details and pics on your deep cleaning process. I.e. what scrubber you use, what cleaners, etc...
I keep mine pretty nice, but it is hard to keep up with consistently. I will be curious to see exactly what your process is since I have the same grill.
Thanks,
JA
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Will do. Just waiting for my new hood to arrive before getting started. Got this status update on the part order. How great is this customer service?
"We have been advised by the manufacturer that since the grill has been discontinued they stopped manufacturing this specific part however they are going to make one for you since this was not passed on and we are working to remove it from the site moving forward.
It will take about 2 weeks for it to get cut, formed, assembled and polished. Tracking information will be provided by our shipping department as soon as it is available.
We sincerely apologize for any inconvenience.
Thank you, "