[masraum]

Originally Posted by fanaudical

Does she use Gmail via a web browser? Or is she using Outlook, Thunderbird, or something similar on her PC to read Gmail?

If the latter then she needs to stop syncing the spam folder.

Good point. Gmail still receives the SPAM mail and gives the user the opportunity to review it. The SPAM goes into the SPAM folder that is visible if you login to the Gmail website. I've never had any app (Windows or Mac) download the mail out of the SPAM folder, but I'm sure that's possible.