[Baz]

Yesterday I came home from work to find 2 emails from PP, documenting 2 payments made to someone I never heard of. One payment was $1,350 and the other $995.

I looked at things and didn't see anything to indicate it was a scam email, so went to my PP account and both transactions were shown.

The money came right out of my checking account.

So I initiated a claim on the PP website about the unauthorized transactions. About 20 minutes later got an email saying after reviewing my account & the transactions, they determined they fit in with my transaction history, so my claim was denied.

WTF? Made zero sense.

So I phoned them and long story short someone checked and saw the person had made some previous attempts to get into my account before getting in doing the transactions - so they sent the claim up to another department for further investigation.

They also said the transactions were marked "friends and family".

So, I have no idea how long this takes or how it turns out, but in the meantime my bank account balance is $2,345.00 short of what it should be, which sucks big time.

Has anyone else had this happen and if so how'd it turn out?

I don't see how I'm responsible for this and seems like PP should replace these funds.

Thanks!