Quote:
Originally Posted by Steve Carlton
A lot of customers assume they'll be persona non grata at the dealership they go to for service if they didn't buy it there.
|
I can feel the stink eye I'm getting when I bring my Rav in for service.
Quote:
Originally Posted by Steve Carlton
That's because they make money on the finance or lease contract.
|
Yep. I didn't realize that until I was buying a car several years ago and the dealer offered me a better deal if I financed. I asked why and they actually explained it to me. I still didn't finance because I hate paying interest.