[gchappel]

I am happy to say this has been finally handled well by the selling company.
It did take a lot of time/hassel. I have an email string 72 emails long- but it gave a great paper trail. Again, my sales person was involved all along.
Unit is presently sitting in a fed ex truck heading back.
I am glad I was persistent, but kept things kind and cordial.
I learned as well. When I try to save a dollar I end up spending two dollars.
gary