[masraum]

Originally Posted by GH85Carrera

When my dad died, I called the cable company and told them to shut down his account. I had power of attorney, but I was not on the account. I told them point blank, his bank account is frozen, so you will not get any more payments. They decided to shut it off after all.

Yep

Originally Posted by rwest

I wish there was a law that stated that you must be able to use the same method you used to sign up to cancel.

Shady companies like to make you go through hoops in hopes you won’t want to do that much work to cancel, but would never have you do the same to sign up or no one would.

I think things have actually gotten better in that regard. I have cancelled a few services, and often I google "how to cancel " and get a page that points me in the right direction often as a sub-page of whizbang-service.com. Back in the day, no way, no how, wasn't going to happen.