Quote:
Originally Posted by masraum
---snip---He just cancelled the service. I was shocked.
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Please find out his name and let us know...he's the one we need!
Seriously though......my Mom went into assisted living and no one lived at her home any more. I kept the cable because I would watch it sometimes when I went over to do stuff. Then I decided to cut it entirely so made the phone call and the CSR put me on hold twice - each time coming back on to say he was able to get a better deal. Finally I said "You're starting to get me very angry. I have stuff to do - I want to discontinue service - can we please get that done in the next couple minutes?" Which he finally did but sheesh....what a freaking ordeal!
