[serene911]

She is getting ripped off. I'm in the glass business. In the Pacific Northwest, a single
insulated glass unit 29 by 32 would retail from $140 to 225.00 depending on variables.
If she has a standard vinyl frame, wood or aluminum with removable stops an experienced
glass shop should be able to remove the existing glass unit clean the old glazing tape off
and re install the new glass in 1 to 1 1/2 hours. That's a labor cost plus the unit. Obviously
if you are removing the entire old frame and replacing it with a new frame which includes the
glass it would be more. As already mentioned she needs to talk to a local glass shop to see if just the glass unit can be replaced. Typically it is not necessary to replace frames, unless it is an old wood frame which is rotted out. Anderson and alot of the national companies that advertise on tv
are worth staying away from. On top off the initial ripoff pricing, many of there windows down the road when the units fail, it is a real headache to replace the failed units.