[masraum]

Always try multiple browsers, multiple devices (PC, phone, etc...), and different networks (not just your home network, try a friend's home, via your phone's connectivity, free wifi, etc...).


If you have success via anything (other browsers, devices, networks) then the issue is with one of the things associated that didn't work (maybe your ISP and/or home network, maybe a specific browser, maybe a specific device).

Once you've done the above, and narrowed it down "it's not chrome on my phone or my kid's PC at the coffee shop" (or whatever), then you start looking at where it does fail.

It fails for all browsers and devices at home (then look at your home network, ISP, DNS).

"It fails on my PC and Firefox, but works fine on my phone or works fine via chrome on my PC" then look at your PC and Firefox.

It could be as simple as clearing cookies, cache, and history in the browser that you usually use. It could be some plug-in in the browser. It could be a "security" software blocking your connectivity. It could be that the DNS from your ISP is causing issues. (I can provide other DNS servers to test with if necessary).

My PC has 2-3 browsers. I have my phone my wife's phone, we both have PCs. I can disable the wifi on my phone and use the phone direct through the phone's Internet (instead of my wifi network via my ISP). (that usually does the trick) You can borrow a friends PC at their house and see if you get the same results (rules out your home network, devices, browsers).

I tell PP to keep me logged in, and I only login 2-3 times a year. I assume it's usually after some sort of upgrade on my PC or maintenance at PP.