[Jeff Higgins]

Magnificent work, Michael. Very, very impressive. Your ability to envision and implement innovative solutions to complex problems is fantastic. This comes from a now retired engineer with 35 years at the Boeing company, with the last part of my career spent in a unit known as "AOG" - "aircraft on ground". In other words, unable to fly, therefor unable to make any money for its owners. I was the tooling engineer, responsible for all of the special and unique equipment needed to affect any given repair, all of which were different. Real "crash" damage, hard landings, big fires (think 787 batteries), and a myriad of other problems. Thinking on our feet, on the fly innovations in the field, under some real time pressure. Want to see excited people? How about someone with a $250m piece of revenue generating equipment that is disabled. You would have excelled. The stuff you have done is as good as anything I've seen.