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^ what he said...
The dealer emphasizes turning hours, not quality. They expect you to do a quality repair but do not pay you enough to take your time so most dealer techs shortcut every possible thing to get the job done as fast as possible to make a paycheck. It's not uncommon to work 80/90/100 hours in a pay period and make 50 hours. It's just the way it is.
To the OP-
The dealers would ask us to check the engine air filters and cabin air filters to see if they are actually dirty and not just suggest them based on their replacement schedule. The filters paid us .1 hours to replace.... checking them forced us to do the job twice. At my hourly pay rate x .1 I used to get paid $2.80 after taxes to do an air filter or cabin filter.... twice. I just stopped recommending them altogether.
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