Quote:
Originally Posted by wdfifteen
Repair costs. Replacement parts are ridiculously expensive, and Tesla, like John Deere, has a "no right to repair" policy. If it needs to be fixed, Tesla makes it so no one but a Tesla tech can do it. Basically, you pay for the car, but you really only have a license to use it as proscribed by Tesla.
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Reminds me--someone was doing a repair on a "totaled" Tesla, basically stripping the controls and rebuilding them (or something, I don't recall the details), at one point he called Tesla to order wheel stud lugs. They asked what for what purposes he needed them and needed an answer before continuing with a sale. Now that's customer service!