Quote:
Originally Posted by Arizona_928
Then just walk out as that’s a civil dispute…?!
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Essentially - yes.
I didn't see any laws being broken.
So why is law enforcement needed?
The guy employee didn't approve of how the girl employee was doing her job.
He should have called the store manager/regional manager and got them involved.
This is an "internal" matter that should have been resolved "internally"
Clearly, when the manager via phone call asked the girl employee to leave for the day - she agreed to do so.
That's all it took.
The person who called the cops is clueless of how to handle situations while employed by a corporation.
Should have been handled by the company - and looks like it could have been.
Quote:
Originally Posted by masraum
-snip-
The problem is that if a manager tells you to leave, and you refuse, you (as a manager) can't physically remove them without potentially being charged. -snip-
I agree, the manager could/should have handled things differently, "the other guy is in charge, do what he says, and now I'm telling you, 'go home' and we'll talk on Monday." My guess is that the girl would still have argued and wouldn't have left.
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As I pointed out - it seems like it was never communicated to those 2 employees that
he was filling in from another store and
she was supposed to work "under" him.
That seems to be the overall genesis that started the whole issue.
So the store manager didn't communicate as she should have. Ultimately via phone call she
did tell the girl employee to leave - so that solved the problem for that night.
Law enforcement shouldn't have ever been called here. But because they were, I guess they tried to handle things the best they could. I would have left right after the manager told girl employee to leave. The cop should have handed girl employee the phone so she could hear it herself. Instead she took it upon herself to have to call the manager right back.
I would have had the whole thing straightened out, were I involved. Mostly because of my communication skills and people skills. Not everyone has those and throw in the old ego and doesn't take much for things to get going the wrong way real quick.
My 2 cents.